Return and Refund Policy for 786onlinestore.com (UAE)
At 786onlinestore.com, we strive to provide our customers with the best shopping experience. Please read our return and refund policy carefully to understand our terms and conditions.
1. Replacement Policy:
- We offer a replacement for defective or damaged items within 3 days from the date of delivery.
- If you receive a damaged or defective product, please contact us within 3 days of delivery to initiate a replacement.
- We will guide you through the process, and once the return of the faulty item is confirmed, a replacement will be issued.
2. No Returns or Refunds:
- We do not offer returns or refunds under any circumstances, except in the case of defective or damaged products as outlined above.
- Please ensure that you are satisfied with your purchase before completing the transaction.
3. Eligibility for Replacement:
- Items must be returned in their original condition, unused, and with all tags, labels, or packaging intact.
- Products that are damaged due to misuse, mishandling, or normal wear and tear will not be eligible for replacement.
4. How to Request a Replacement:
- If you wish to request a replacement, please contact our customer service team at [your contact information] within 3 days of receiving your order.
- Provide your order number, details of the issue, and any relevant photos of the damaged or defective product.
5. Shipping Costs for Replacement:
- If a replacement is approved, we will cover the cost of shipping the replacement item to you. If the item is not defective or damaged, customers will be responsible for shipping costs.
By shopping with 786onlinestore.com, you agree to these terms and conditions. We value your business and are committed to ensuring that you are satisfied with your shopping experience.
For any further inquiries, please contact us at [contact details].
